Co-host or AI assistant features

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Co-host or AI assistant features

The nowistay co-host revolutionizes guest communication by providing:

  • ✅ Automatic responses to 90%+ of guest inquiries—in under 2 minutes, 24/7 (even while you sleep 😉)
  • ✅ Personalized and consistent answers every time
  • ✅ Email alerts for urgent issues (specific requests, malfunctions, various problems...)
  • ✅ An optimal response rate to keep your Airbnb ranking high

Nowistay co-host feature details

  • The nowistay co-host is connected to your Airbnb account.
  • If it knows the answer to your guest’s question, it replies on your behalf in under 2 minutes.
  • If it doesn’t know the answer, it contacts you via email. Make sure to disable Airbnb’s automatic notifications to avoid confusion.
  • If the co-host contacts you by email, it temporarily pauses for 2 hours in the guest conversation. After this period, it reactivates and resumes handling messages.
👀 GOOD TO KNOW: You can also add one or more co-hosts when setting up your nowistay assistant or afterward when it is active. These co-hosts will be able to respond to messages and the AI ​​assistant will then be able to differentiate them from your guests and adapt its messages accordingly.
👉 Next step : How to initialize my AI assistant ?

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